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FAQ

Yes of course. But please make sure your email is correct. After you place an order on the website, you will receive an order confirmation email, and after the package is dispatched, you will also receive an email with a tracking number.

我们可以保证您将获得与图片 100% 相同的产品 displayed.top-等级 优质包包在于一丝不苟的细节和卓越的工艺。优质包袋通常意味着高端材料的结合,复杂,设计和对美学元素的关注。这些包袋精雕细琢,注重功能性和风格。

All of our bags and belts are made of high-quality genuine leather (except for some canvas bags)

Currently we only accept USD, Euro and GBP, if you want to calculate the exchange rate for different countries, please search Google exchange rates.

Most bags come in original packaging boxes. Comes with original box inside. There is also a certificate and a dust bag. A small number of bags only use dust bags because their bulk will attract the eyes of customs officers.

Normally the package will be sent within 48 hours. However, during peak season, it may take 1-3 days. We will notify you by email.

We ship orders via fast dedicated air shipping lines to the USA and most EU Countries. ETA is about 7-15 working days

Normally you won’t. We will declare each bag less than 20usd and mark it as a gift. if you want to avoid duty fees, please select the shipping option with (Inc. VAT), We have sent over 10,000 parcels in 2020 and 99.7% of them passed customs without a problem.

Once we shipped your order, you will receive an email with the tracking number(check your SPAM folder if you haven’t found it). Tracking site: 17track.net/en
~Go and learn how to track your order~

International shipping is not 100% controllable, about 0.03% of our parcels might get lost and we will offer you the following solutions if it’s lost: 1) sending you a new parcel right away. 2)making a full refund to you right away

First, you need to check the tracking number on the parcel, compare it to the tracking number on our website and see whether they are the same.
If they are the same please take photos of the tracking label and the products you received. We will offer you solutions in 24 hours.

我们致力于通过提供最优质的产品与客户建立持久的关系。我们训练有素的专家团队梳理市场,为我们网站上的每件商品找到最佳供应商。然后,我们会跟进工厂,以确保每件商品都采用最优质的材料制造,并且在各个方面都与原件相同。最后,在发货前的最后几分钟,每件物品都由我们训练有素的质量专家进行手工检查。所有这些都是为了确保您收到市场上最优质的复制品。我们对我们的质量标准非常有信心,我们提供100%的质量保证。如果您对您的商品不满意,您可以退货以获得退款或更换。

Once the payment is confirmed, we will process your order in our warehouse for 1-3 days, then we will ship which would take additional 10-15 more business days to get delivered to your door.

Note: Sometimes there is an overload in the warehouse and the processing time may take 7 days.

Due to the recent pandemic, we are not able to deliver to some countries. If you do not find your country on the checkout options, it means we are not able to ship there.

In the first step, click the “PLACE ORDER” button. Jump to the payment page.

In the second step, click the “Pay Now” button. Jump to the PayPal payment page.

In the third step, if you have a PayPal account, you can use the PayPal account to complete the payment. If you don’t have a PayPal account, you can also pay directly with a credit card.

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